Graduate Student Library Assistant
Department The Learning Commons
Position Type Graduate Student Library Assistant
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Salary $12.00 per hour. Does not include a tuition waiver.
Hours Up to 29 hours per week. Friday, Saturday, and Sunday evenings are preferred.


The Learning Commons of John C. Hodges Library is seeking Graduate Student Library Assistants (GSLAs) to work collaboratively with Commons Librarians and Public Services to provide reference support and customer service through the Public Services and Research Assistance service points – both in person and virtually. This role provides students in the Information Sciences field an opportunity to gain experience in academic librarianship, reference, customer service, and professional development.

The Learning Commons is currently working in a hybrid, pod-based model. GSLAs will be expected to work in virtual environments and in person at the library. Working environments and schedules may be in flux in response to COVID-19 guidelines and Campus guidance.

Responsibilities & Duties

  • Provide a positive, welcoming environment for patrons.
  • Locate, interpret, evaluate and use information sources to assist patrons with reference
  • Operate circulation, reference, reserve, and other programs to provide customer service.
  • Perform circulation duties as directed by supervisor.
  • Work in a team based environment to triage patron needs and direct to appropriate
    people or departments.
  • Participate in training, group discussions and other developmental activities.
  • Additional duties as needed.

Required Qualifications

  • Current or in-coming graduate student in the School of Information Science.
  • Ability to work effectively with people from diverse backgrounds.
  • Demonstrated excellent communication and interpersonal skills.
  • Demonstrated commitment to professional development.

Preferred Qualifications

  • Experience in customer service.
  • Knowledge of information resources and search strategies.
  • Available to work at least two semesters.

Application Procedures

Please email your cover letter, resume and references to Kat Brooks Review of applications will continue until positions are filled.

Apply for Position

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN  37996-3560, telephone (865) 974-2498.  Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

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