Dear Valued Customer:
On Saturday, 27 January 2018, a ProQuest product maintenance window will launch worldwide to upgrade infrastructure, enhance security, and maintain reliability of your products.
During this 8-hour window (United States (EST): Saturday, 27 January, 10:00 p.m. through Sunday, 28 January, 6:00 a.m.), some ProQuest products will be unavailable. While the date and time were chosen to minimize the impact on our customers, we realize that some users may be affected, and we apologize for the inconvenience. Additionally, web-based customer access will be redirected to a webpage stating the planned maintenance times.
The following products will be temporarily offline:
• ProQuest Platform (search.proquest.com)
• ProQuest Congressional (congressional.proquest.com)
• ProQuest Dialog (search.proquest.com/professional)
• ProQuest Archiver
• ProQuest Trials
• Chadwyck-Healey US databases
• eLibrary (all editions)
• ProQuest Digital Microfilm
• ProQuest Obituaries
• ProQuest Research Companion
• SIRS (all editions)
• Sanborn maps
• z39.50/XML gateway
• ProQuest/UMI ETD Administrator
Reference management/Research support tools
• COS Funding Opportunities
• COS Scholar Universe
• Papers Invited
Bibliographic and catalog enrichment resources
• Books in Print®
• LibraryThing for Libraries™
• Resources for College Libraries
• ProQuest Syndetic Solutions
• Self-Published Author
• My Identifiers
• SAN (Standard Address Number)
• Intota Assessment
Dear Valued Customer:
To maintain the currency and security of ProQuest ebook platforms, Ebook Central and LibCentral will be unavailable for approximately six hours beginning Saturday, January 20, 2018 at 1 p.m. Eastern Standard Time through Saturday, January 20, 2018 7:00 p.m. Eastern Standard Time.
System downtime affecting Ulrich’s customers will be required for an estimated period of one hour starting Thursday, December 7 at 1:00 pm Eastern Standard Time (10:00 am Pacific Standard Time) and will affect Ulrichsweb™, Ulrichsweb API, and Ulrich’s Serials Analysis System services.
During this time, you will be unable to make any administrative changes through the Client Center, and visitors to your Ulrichsweb web page will find a “service unavailable” message asking them to come back later. Ulrichsweb API requests will result in no data during this brief downtime.
Please note that other services, such as 360 Core and 360 Link, will have Ulrich’s integration features affected by this system downtime.
Please be advised that some features on Taylor & Francis Online will be unavailable on
Sunday, November 19, 2017 at 11:30:00 pm (EST) – Monday, November 20, 2017 at 2:30:00 pm (EST) [Monday 20th November, from 04:30 – 19:30 GMT]. This is due to a scheduled update to the platform. You will still be able to search, browse and read articles, but you won’t be able to register, edit your account, purchase content, or activate tokens or eprints during that period.
Taylor & Francis Online will be available in read only mode for the duration of the platform update.
Films on Demand streaming videos are available on campus but the off-campus connection is down. We are working with the vendor to resolve this problem.
Sorry for the inconvenience.
ScienceDirect seems to be working again! If you spot any problems, please report to firstname.lastname@example.org
ScienceDirect not working via proxied links
As of 10/18, ScienceDirect is currently not working via proxied links (i.e. links from the A-Z list or OneSearch). This problem has been reported and Elyssa is working with the vendor to find a resolution. The on-campus workaround is to go directly to sciencedirect.com in your browser. There is no off-campus workaround yet.
Due to scheduled maintenance, IEEE Xplore will be unavailable from 9:00 PM – 12:00 midnight EDT on Friday, October 20, 2017
Wiley Online Library will be unavailable on Saturday 7th Oct from 03.00 EDT to 08.00 EDT and Sunday 8th Oct from 03.00 EDT to 06.00 EDT for essential maintenance. Apologies for the inconvenience caused .
I am contacting you regarding upcoming maintenance on Emerald’s research platform, Emerald Insight, which is scheduled to take place on Tuesday 26 September 2017 beginning at 4:00 AM EST (08:00 GMT) – lasting for up to 12 hours.
During this time, the site will be placed into ‘read-only’ mode, making the following functionality unavailable for the duration of the upgrade:
• Activating access tokens
• Adding publications as favourites
• Alert subscriptions
• Any changes to ‘My Account’ and ‘Institutional Account’
Should you access the website during this time, you will receive a notification that the site functionality is temporary unavailable within your browser. Please note that this may also affect some functionality on emeraldpublishing.com.
This essential website maintenance is part of Emerald’s customer focused development initiative, which aims to deliver an enhanced user experience to our customers.