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Electronic Resources Updates

Taylor & Francis Online – Schedule Downtime – Monday, May 22, 2017

Taylor & Francis Online: scheduled update

Please be advised that some features on Taylor & Francis Online will be unavailable on May 22nd, from 11:30 am EST to 2:30 pm EST <03.30am to 18.30pm GMT>. This is due to a scheduled update to the platform. The features which will be unavailable during this period are Your Account, search, payment options and informational pages. Articles will still be available to view or download.

Problem with e-resources in OneSearch


Update, 3/22/17 at 3:56pm: This issue has now been resolved.  You can now access e-resources via OneSearch on all browsers.  If you still see a malware attack error, please contact eproblems at utk dot edu immediately.

Thank you!


We are currently experiencing a problem with e-resources in OneSearch (Primo). The problem manifests itself as a security error in web browsers, warning users that has been compromised by attackers and that the site contains malware.  ExLibris is aware of the problem and treating it as a very high priority.  Many other institutions are also experiencing the problem.

The problem seems to exist in most web browsers, with the exception of IE (Internet Explorer).  If you encounter this problem, please try IE to see if it works for you.

Thanks for your patience – we will keep you updated.

IET Digital Library – Significant Downtime – March 25-26, 2017

The IET Digital Library at will be offline for most of the day on Saturday March 25th, 2017 beginning at 3:00 am Daylight Savings Time EDT (7:00 am Daylight Savings Time (UK)). Visitors to the Digital Library site will see an informational message to this effect and will not be able to access the site. This message will stay up for the duration of time that the platform is not accessible.

This downtime is due to an important system upgrade. Service is expected to be restored – at the latest – early morning of Sunday March 26th 2017.

[IET= Institution of Engineering and Technology]

Possible Loss of Access to Various Publishers/Platforms

While the Libraries’ continuation orders are moving to a new supplier, users may experience loss of access to some of our electronic resources.  We understand this may inconvenience our users and are working with the new supplier to implement the migration as quickly as we are able.

Please continue to send access problems to as not all access problems will be due to the migration.

Thank you for your patience.

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