Student Success Librarian for User Experience
Department Teaching & Learning Programs
Position Type Faculty
Apply for Position
Appointment Rank Assistant Professor
Salary Minimum $53,500
Available August 1, 2022
Location Knoxville, TN


The University of Tennessee, Knoxville (UTK), a Research 1 institution and the flagship institution for the state, is seeking an enthusiastic and highly motivated individual to join the collaborative and innovative Teaching and Learning Programs team at the University Libraries. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, varied nightlife, active neighborhoods, and eclectic shopping and restaurants. UT is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains.

The Student Success Librarian for User Experience will develop, implement, and communicate inclusive approaches to understand user perspectives and needs across disciplines and degree programs. Working in both self-directed and collaborative roles, the successful candidate will employ their user experience expertise toward the planning, creation, and assessment of resources, initiatives, and learning environments that strengthen and support a student-centered library. Through engagement and thoughtful dialogue with UT Libraries’ and University colleagues, the Student Success Librarian will create sustainable and scalable processes to gather student input and to build awareness of student needs. As part of this role, the librarian will facilitate the work of the Dean of Libraries’ Student Advisory Committee, a cross-disciplinary group of undergraduate and graduate students. With respect for student agency and privacy, the librarian will communicate and help apply input gathered to enhance academic and co-curricular success for students in in-person, online, and hybrid modalities. 

As a member of the Teaching and Learning Programs Department, the librarian will teach information literacy and research instruction sessions, with a particular focus on early-career undergraduates and the University’s Vol Core general education curriculum; participate in engagement and orientation initiatives; and provide research assistance and consultation. The Student Success Librarian for User Experience will work to meet students, faculty, and staff where they are, with a focus on contributing to a holistic and inclusive vision of student success. The successful candidate will be an active and reflective participant in departmental and cross-departmental conversations and initiatives to enhance an infrastructure of support for colleagues and peers engaged in teaching and learning.

Responsibilities & Duties

  • Develop and implement resources, programs, and initiatives to understand student perspectives and needs across disciplines and learning modalities 
  • Engage in thoughtful dialogue with Libraries’ and University colleagues to co-create and communicate sustainable and scalable processes to gather student input 
  • Leads the Dean of Libraries’ Student Advisory Committee (DSAC), including coordinating membership and outreach, facilitating meetings and learning activities, and designing assessment 
  • Conduct assessment of resources, processes, and programs developed to evaluate their effectiveness in meeting learning outcomes and aligning with strategic priorities; regularly communicate the results and learnings of the assessment conducted 
  • Collaborate to develop resources, services and spaces to promote student success
  • Contribute to a team-based approach to develop instructional materials, share best practices and pedagogical resources, and conduct assessment of instructional initiatives
  • Participate in liaison responsibilities to include: teaching research and information literacy classes; participating in engagement activities; and providing research assistance and consultation
  • Engage in research/scholarship/creative activity through publication, presentation, and related outlets
  • Serve the library profession through involvement in professional organizations and through cooperative efforts with other information professionals

Required Qualifications

The successful candidate must exhibit the ability to work cooperatively and effectively with others to achieve common goals and demonstrate enthusiasm to meet dynamically changing needs within a culture of continuous learning.

  • ALA-accredited Master’s degree in Library/Information Science or related discipline by time of appointment
  • Strong commitment to public service
  • Evidence of commitment to diversity and inclusion in a higher education environment 
  • Evidence of ability to work effectively in both self-directed and collaborative ways to plan, implement, and coordinate projects and initiatives 
  • Demonstrated success in planning and implementing a project or process to understand student perspectives and needs
  • Demonstrated knowledge of assessment techniques and considerations for understanding user experience
  • Demonstrated interpersonal, written, and verbal communication skills, including the ability to build relationships across professional and disciplinary areas
  • Evidence of ability to engage in research, publication, and service consonant with the University’s and Libraries’ guidelines for faculty promotion and tenure

Preferred Qualifications

  • Experience planning and delivering engagement and outreach activities to student populations
  • Experience teaching information literacy sessions or developing instructional materials
  • Experience in conducting assessment or evaluation of a program or initiative


The University of Tennessee Libraries serves the flagship campus of Tennessee’s premier public research university. The University of Tennessee holds the Carnegie Foundation Research 1 designation, granted to doctoral universities with very high research activity.  As a land-grant university and as Volunteers, serving our state and nation are key to our mission. UT enrolls approximately 31,700 students at its Knoxville campus.  Demographically, 19% of all students identify as non-white, 24% identify as first-generation students, 29% are Pell-eligible, and 55% of all students identify as female. The University culture is guided by adherence to core values that define the Volunteer spirit and include: seeking knowledge; leading with innovation and integrity; advancing diversity and inclusion; engaging locally and globally; and embracing responsible stewardship of resources.

The UT Libraries supports the teaching, research, and service mission of the university and enhances the academic experience of each student at the Knoxville campus—through outstanding print and electronic collections, reference and instructional services, and top-notch facilities and technological resources. The John C. Hodges Library in the heart of campus houses the majority of the UT Libraries’ collections and many unique services. Two branch libraries offer specialized collections and services: the Webster C. Pendergrass Agriculture and Veterinary Medicine Library and the George F. DeVine Music Library.

The UT Libraries is a national leader in digital collections; in support of open access though our digital repository, TRACE; and through a rich history of designing innovative spaces and building key partnerships that enhance the teaching/learning enterprise. The UT Libraries is a member of the Association of Research Libraries, the Association of Southeastern Research Libraries, HathiTrust, the Library Publishing Coalition, LYRASIS, and the Center for Research Libraries. The UT Libraries collaborates actively at the state level with the other University of Tennessee System libraries as well as the libraries in the Tennessee Board of Regents system.

The UT Libraries champions diversity in collections and staffing. The University of Tennessee is committed to creating a welcoming environment. More information about how we put our principles of civility and community into action is available at

Additional information about this position and the UT community is available at


Appointment at the rank of Assistant Professor with a salary of $53,500.  Faculty rank and status; twelve-month, tenure-track appointment.  Library faculty must meet University requirements for promotion and tenure.

Excellent benefits include 24 annual leave days; choice of state retirement plan (TCRS) or the Optional Retirement Program (ORP) (VOYA, TIAA) with nonrefundable contributions paid for the employee by the University; optional group health and life insurance plans. Tuition remission is available for all university employees and partial undergraduate tuition remission is available to dependent children and spouses of UT employees. Start-up funding in the amount of $10,000 allocated over a three-year period; annual support for travel & professional development.

UT’s Prospective Faculty Viewbook has information on academic support, personal support, and living in Knoxville.

Application Procedures

A background check and official transcripts are required prior to hiring.  In order to be considered for candidacy, you must submit, via Interfolio at, a cover letter addressing the above qualifications, a current resume or CV, and the names, addresses, e-mail addresses, and telephone numbers of three recent references.  Questions may be directed to Susan Pritchard, Libraries HR & Administration Manager,  Review of applications will begin July 25, 2022, and will continue until the position is filled. 

Apply for Position

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN  37996-3560, telephone (865) 974-2498.  Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

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