New desk to serve patrons better with accessibility, approachability
After weeks of construction and remodeling, the new Circulation desk is now complete and ready to better serve patrons.
The two-level desk now accommodates disabled patrons with ease, as the previous desk set up was not wheelchair-accessible.
“We were always concerned that the original desk was not friendly to our patrons with disabilities,” GiGi Bayne, Circulation staff member, said. “It was awkward to use, and we like to give all of our patrons the same high quality of service.”
Another benefit to the new design is the increased lighting, which makes the desk and staff easier to see and more approachable.
While the next-generation desk assists patrons better, it also serves the Circulation staff better. The open design gives staff members more maneuvering room and two back-up desks allow more staff to assist patrons if things get busy.
“We’ve heard nothing but positive feedback from staff and patrons,” Bayne said. “This really makes it easier for patrons to have access to our services.”