University Libraries Professional Vacancy
Libraries Employment| Position: | Professional Library Assistant (Integrated User Services Manager) |
| Appointment Rank: | Exempt |
| Salary: | $40,000.00 |
| Available: | July 1, 2008 |
The University of Tennessee (UT) Libraries seeks an energetic, flexible, and service-oriented individual to join the Integrated User Services team as the Integrated User Services Manager. This department provides innovative undergraduate student programming, classroom support, and leadership of emerging technologies for Commons and Research Services librarians and instructional support for general education and student success.
Position Description:
This is a management position in Integrated User Services. This individual will contribute to overall planning and teamwork necessary to establish and accomplish the Integrated User Services Department’s mission and goals.
This person must make critical decisions that impact operations in a high traffic area of the University Libraries and must be professional and diplomatic in the oversight of policy interpretation and decision-making. The individual must work effectively with UT Campus police, the Office of Information Technology and UT faculty, staff, students and the public.
This individual will be responsible for service operations in the delivery of reserves, circulation, and media. They must assure that best practices in service delivery are consistently performed. This includes a high level of decision making related to implementation and interpretation of library policies and procedures, including financial transactions. The person in this position will be accountable for insuring that every staff and student employed under their supervision perform these procedures and carry out policies in a standard and consistent manner.
The person in this position hires, supervises, evaluates and organizes staff and student employees and oversees training for job tasks that require a wide range of expertise related to customer service. As an exempt employee, the incumbent must be able to come in on all shifts to address problems and ensure adequate staffing.
The person must work independently and with high level of autonomy that does not require close supervision or direction.
Required Qualifications:
Bachelor’s degree. Strong commitment to public service in a student-centered learning environment. Three years supervisory experience. Five years progressively responsible library experience. Experience working with the public in an information-intensive environment. Ability to balance multiple tasks and set priorities without close supervision. Ability to work in a changing environment and under pressure. Must be able to work all shifts to ensure adequate staffing and solve problems.
Ability to work effectively in a collaborative team environment accompanied by a creative, flexible, and problem-solving attitude. Excellent oral, written, and interpersonal communication skills Knowledge of window-based computing and MS Office applications. Good negotiation/mediation skills with the public.
Preferred Qualifications:
Web-authoring skills. Proficiency with search strategies used in bibliographic databases, online catalogs, and the Internet. Experience speaking to groups, conducting tours, making presentations.
Environment:
The University of Tennessee is the state’s flagship institution of higher education, offering comprehensive programs of undergraduate, graduate, and professional education; research; and public service throughout the state.
The University of Tennessee Libraries, with an annual budget of more than $16 million, employs over three hundred persons, including 40 librarians. UT Libraries is a member of the Association of Research Libraries, SOLINET, and the Center for Research Libraries.
Benefits:
Excellent benefits include 24 annual leave days and 12 sick leave days; choice of state retirement plan or ORP (AIG Retirement, ING, TIAA-CREF) with nonrefundable contributions paid for the employee by the University; optional group health and life insurance plans.
Tuition remission is available for all university employees; partial undergraduate tuition remission is available to dependent children and spouses of UT employees.
Review of applications will begin June 30, 2008 and will continue until the position is filled. Send cover letter addressing the above qualifications, a current resume, and the names, addresses, e-mail addresses, and telephone numbers of three recent references to: Elizabeth Greene, Library Personnel & Procurement, 1015 Volunteer Blvd., Knoxville, TN 37996-1000. Application materials may be sent via email attachment to ejgreene@utk.edu.
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.
In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.
Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), A.D.A. (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.