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Electronic Resources and Serials Management

326 Hodges Library, 1015 Volunteer Blvd., Knoxville, TN 37996-1000
(865) 974-4236 (direct line), (865) 974-0551 (fax)

Email serials@utk.edu problems/questions with print titles.

Email eserials@utk.edu problems/questions with electronic titles.

The Electronic Resources and Serials Management unit is responsible for ordering, receiving, payment, cataloging, summary holdings, and maintenance of periodical and serial titles in all physical and electronic forms for UT Libraries. Activities include check-in, labeling, and routing of all issues; ordering, paying and maintaining periodical and serial invoices; communicating with publishers and vendor companies; claiming unsent or missing materials; and interacting with faculty and staff both within and outside the library regarding receipt of materials. We welcome your questions and comments regarding serials subscriptions, cataloging, and holdings.



Head, Electronic Resources and Serials Management (Associate Professor)

Serials management, supervision, etc.

Micheline Westfall
Office: 327 Email: mwestfal@utk.edu Phone: 974-9489

Senior Library Associate III

Serials setup, cataloging, ordering

Nancy Bright
Office: 326-F Email: nbright@utk.edu Phone: 974-0398

Nicole Carney
Office: 326-M Email: ncarney@utk.edu Phone: 974-0389

Valeria Hodge
Office: 326-E Email: vbond@utk.edu Phone: 974-0397

Chris Reynolds
Office: 326-J Email: reynol00@utk.edu Phone: 974-6912

Carol Shaffer
Office: 326-G Email: carolh@utk.edu Phone: 974-0056

Senior Library Associate I

Serials setup, checkin, claiming

Linda Chandler
Office: 326-K Email: lchandle@utk.edu Phone: 974-6908

Resa Gillispie
Office: 326-D Email: gillispi@utk.edu Phone: 974-0396

Sara Green
Office: 326-R Email: sgreen@utk.edu Phone: 974-6909

Accounting Assistant III

Accounting & bookkeeping, invoice authorization, etc.

Rebecca Smithey
Office: 326-A Email: rsmithey@utk.edu Phone: 974-3436


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