East View Information Services will be performing system maintenance on Saturday, March 25, 2017, from 1 pm-9 pm EST /12pm-10pm CST. During this period the Siku Quanshu database may be unavailable
Update, 3/22/17 at 3:56pm: This issue has now been resolved. You can now access e-resources via OneSearch on all browsers. If you still see a malware attack error, please contact eproblems at utk dot edu immediately.
We are currently experiencing a problem with e-resources in OneSearch (Primo). The problem manifests itself as a security error in web browsers, warning users that na02.alma.exlibrisgroup.com has been compromised by attackers and that the site contains malware. ExLibris is aware of the problem and treating it as a very high priority. Many other institutions are also experiencing the problem.
The problem seems to exist in most web browsers, with the exception of IE (Internet Explorer). If you encounter this problem, please try IE to see if it works for you.
Thanks for your patience – we will keep you updated.
Brill has notified us that there is planned downtime for their Brill Online Books and Journals platform scheduled for Saturday March 25. It will be down from approximately 3:00 am EDT (7:00 am UK GMT) for an unknown length of time.
The IET Digital Library at http://digital-library.theiet.org will be offline for most of the day on Saturday March 25th, 2017 beginning at 3:00 am Daylight Savings Time EDT (7:00 am Daylight Savings Time (UK)). Visitors to the Digital Library site will see an informational message to this effect and will not be able to access the site. This message will stay up for the duration of time that the platform is not accessible.
This downtime is due to an important system upgrade. Service is expected to be restored – at the latest – early morning of Sunday March 26th 2017.
[IET= Institution of Engineering and Technology]
LexisNexis Corporate Affiliations access has been restored.
Thank you for your patience.
LexisNexis Corporate Affiliations is currently unavailable. We are aware of the problem; unfortunately, we do not have a timetable for when access will be restored.
We are sorry for the inconvenience.
While the Libraries’ continuation orders are moving to a new supplier, users may experience loss of access to some of our electronic resources. We understand this may inconvenience our users and are working with the new supplier to implement the migration as quickly as we are able.
Please continue to send access problems to firstname.lastname@example.org as not all access problems will be due to the migration.
Thank you for your patience.
Taylor & Francis Online will be unavailable from Wednesday 25th January 6:00 pm EST to 10 pm EST /(25th January 23:00 GMT – Thursday 26th January 03:00 GMT). This is due to scheduled database maintenance by their platform partner, Atypon. They anticipate this maintenance will take four hours.
ASCE Library will be undergoing scheduled maintenance on Thursday, January 19, 2017, between 6:00 pm-10:00 pm EST. Services may be unavailable during this time.
Product Maintenance Notification
Dear Valued Customer:
Over the weekend of Saturday-Sunday, 28-29 Jan. 2017, a ProQuest product maintenance window will launch worldwide to upgrade infrastructure, enhance security, and maintain reliability of your products.
During this 8-hour window, some ProQuest products will be unavailable. While the date and time were chosen to minimize the impact on our customers, we realize that some users may be affected, and we apologize for the inconvenience. Additionally, web-based customer access will be redirected to a webpage stating the planned maintenance times.
• United States (EST): Saturday, 28 Jan., 10:00 p.m. through Sunday, 29 Jan., 6:00 a.m.
• United Kingdom (GMT): Sunday, 29 Jan., 3:00 a.m. through Sunday, 29 Jan., 11:00 a.m.
• Australia (AEDT): Sunday, 29 Jan., 12:00 p.m. through Sunday, 29 Jan., 8:00 p.m.
• Tokyo (JST): Sunday, 29 Jan., 11:00 a.m. through Sunday, 29 Jan., 7:00 p.m.
• China (CST): Sunday, 29 Jan., 10:00 a.m. through Sunday, 29 Jan., 6:00 p.m.
Click to see what time this maintenance window will occur in your region
The following products will be temporarily offline:
• ProQuest platform (search.proquest.com)
• ProQuest Congressional (congressional.proquest.com)
• ProQuest Dialog (dialog.proquest.com)
• ProQuest Archiver
• ProQuest Trials
• Chadwyck-Healey US databases
• eLibrary (all editions)
• ProQuest Digital Microfilm
• ProQuest Obituaries
• ProQuest Research Companion
• SIRS (all editions)
• Sanborn maps
• ProQuest/UMI ETD Administrator
Reference management/Research support tools
• COS Funding Opportunities
• COS Scholar Universe
• Papers Invited
Bibliographic and catalog enrichment resources
• Books in Print®
• LibraryThing for Libraries™
• Resources for College Libraries
• ProQuest Syndetic Solutions
• Self-Published Author
• Intota Assessment