Services for Individuals with Disabilities
The University of Tennessee Libraries is committed to providing access to library services and resources to all users.
If you would like assistance remotely with finding resources and conducting research, please contact the Research Services Desk by phone, 865-974-6873, by email, eref@utk.edu, by instant message, AIM, Google Talk, or MSN screen name is utklib and Yahoo screen name is utkref. You may also visit the Research Services Desk in person in Hodges Library Commons North on the second floor.
Upon your arrival, you may ask at the Hodges Library Circulation Desk for direction to services points throughout the library. This desk is located on the second floor, just inside the Melrose entrance on your left.
If you need assistance with ongoing Library research or have questions/comments, please contact Donna Braquet, Disabilities Services Coordinator for the Libraries, at 865-974-0016 or dbraquet@utk.edu.
Students may contact The Office of Disability Services for assistive technology training or coursework support. Faculty may contact The Office of Equity and Diversity.
Services and Access at Hodges Library
Services and Access at Pendergrass Agriculture and Veterinary Medicine Library
Services and Access at the George F. DeVine Music Library
Software and Equipment at All Libraries by Type
Software and Equipment at All Libraries by Location
Services and Access at Hodges
Library
Service Desks
- Staff at the Circulation Desk can assist with locating appropriate service desks and/or assistive technologies. The Circulation Desk is the located on the second floor of Hodges Library. If entering from the Melrose entrance it will be on your left.
- The Commons is located on the second floor of Hodges Library. If you are entering at the Melrose entrance, Commons North is on your left and Commons South is on your right.
- The Reference Reading Room is located on the first floor of Hodges Library. If exiting the elevators, the Reference Reading Room is across from the hall and to your left.
Retrieving Materials and Photocopying
UT Students, Faculty and Staff registered with the Office of Disabilities Services receive photocopying and reformatting services at no charge. Delivery options are available, please ask.
Requests can be made four different ways:
- In person: Bring a list of items to be pulled or photocopied to the
Hodges Library Circulation Desk which is located on the second floor just inside the Melrose entrance on your left.
- Online: While in the library catalog, click 'Get It' and then click 'Item Pickup or Delivery' to have the item pulled and placed on hold. Pick up is at the Hodges Library Circulation Desk which is located on the second floor just inside the Melrose entrance on your left.
- By Telephone: Call Library Express at 974-0021
- Via e-mail: express@lib.utk.edu
Please provide call numbers for all items. If you need assistance
finding books or articles, etc., contact Research Services by e-mail at eref@utk.edu,
telephone 865-974-6873, or in person in Hodges Library Commons North located on the second floor.
Research Assistance at Hodges Library
Research librarians are available to answer your questions and assist in finding resources.
They can be contacted several ways:
- In person: Research Assistance desk in Hodges Library Commons North
- By phone: Call 974-6873
- Via instant message: screen name for AIM, Google Talk, or MSN is utklib and screen name for Yahoo screen is utkref
- By e-mail: eref@utk.edu
For in-depth research assistance, students are encouraged to make an appointment with a subject librarian and/or the Libraries' Disabilities Services Coordinator.
Parking
Six designated parking spaces are available in Staff Lot 12 located at the Melrose entrance of Hodges Library. Additionally, there are four designated parking spaces on Melrose Ave., which surround the Staff Lot 12 parking lot. When entering from the Melrose entrance, you will be on the second floor of Hodges Library.
Building Entrances
Both entrances are wheelchair accessible and have automatic doors:
The main entrance to Hodges Library is located on Melrose Avenue. This entrance opens onto the
second floor. Elevators are down the hall and on your left. If you need
assistance, the main Circulation Desk is located just inside the entrance
on your left.
The Volunteer Boulevard entrance opens onto the ground floor. If you need assistance, there is a staffed desk on the ground floor just inside the entrance.
Accessibility
Wheelchair accessible restrooms and water fountains are available on
all floors.
All rooms are braille labeled.
Services and Access at the Agriculture Veterinary Medicine Library
Services
The staff will retrieve materials from the stacks and assist in photocopying. Checkout privileges may be negotiated.
Location
The Agriculture-Veterinary Medicine Library is located on the UT Agriculture campus, just off Neyland Drive on the corner of River Drive and Joe Johnson Drive. It is in Room A113 of the Veterinary Teaching Hospital building.
Parking
Two designated parking spaces are in front of the library. Directly across from these parking spaces is a sloped access to the sidewalk. Once on the sidewalk, proceed to the right and enter the doorway with the sign Pendergrass Agriculture-Veterinary Medicine Library.
Building Entrances
The entrance is wheelchair accessible and has automatic doors.
Accessibility
Wheelchair-accessible rest rooms are available.
Services and Access at the Music Library
Services
The Music Library staff will provide additional services such as retrieving materials from the stacks or from Reference shelves and assisting with photocopying. Provisions will be made for exceptions to circulation policies when necessary, such as taking materials to adaptive equipment housed elsewhere.
Location
The George F. Devine Music Library is located on the third floor of the east wing of the Music Building.
Parking
Two designated parking spaces are available at the back of the building.
Building Entrances
The Music Building has two entrances leading to lobbies on the ground floor. Each lobby has glass doors both front and back. Use the lobby on the east side of the building towards the Art and Architecture Building. Once inside the glass doors, enter the double doors marked East Wing, and take the elevator on the right to the third floor.
Accessibility
The Music Library houses a substantial collection in relatively small
quarters. Except for the stacks aisles, there is room to maneuver a
wheelchair to listening carrels, the photocopier, the Circulation desk,
and the Reference room.
Equipment & Software by Location at UT Libraries
Hodges Library Reading Room which is located on the First Floor:
- There is one CCTV
which is used to enlarge print materials.
- There is one PC Workstation with JAWS
7.0, Kurzweil
1000 10.0 & scanner, and Zoomtext
8.1.
- There are two photocopiers with enlargement capabilities.
Commons South:
- A Video Relay Service
(Internet Phone/Sorenson Video Phone) located in Room 245E. Please ask for assistance at the Hodges Library Circulation Desk to find the location. The Hodges Library Circulation Desk is located on the second floor on the left, just inside the Melrose entrance.
- A color Max magnifier with a television screen to enlarge pages and other items 32 times.
Software on Computers in Hodges Library:
- Computers in Commons North, Commons South, and the Reading Room have the following software: Read & Write Gold 7.1, Kurzweil 3000 10.04, and ZoomText 9.0.
- Commons Laptops have Read & Write Gold 7.1
Agriculture-Veterinary Medicine Library
- Photocopiers with enlargement capability
- All Computers in the AgVetMed Library have Kurzweil 3000, Read & Write Gold 7.1, ZoomText 9.0.
- An Assistive Technology station has JAWS 7.0, Kurzweil 1000 9.0
& scanner, and Zoomtext 8.1. The AT station is equip with a trackball mouse.
- Loaner laptops for use within the library.
Music Library
- Compact disc and audiocassette players
- DVD and VHS players
- Photocopier with enlargement capability
Hodges Library Reading Room which is located on the First Floor:
Equipment & Software by Type at All Libraries
Software for Visual Disabilities:
- ZoomText 9.0 is on all Commons computers and all OIT computers in the Hodges Library Reading Room on the first floor.
- ZoomText 8.0 is on the assistive technology workstation located in Hodges Library Reading Room on the first floor and the Agriculture Veterinary Medicine Library assistive technology workstation.
- JAWS 7.0 is located on the Reading Room assistive technology workstation and the Agriculture Veterinary Medicine Library assistive technology workstation.
- Kurzweil 1000 9.0 is on the assistive technology workstation located in Hodges Library Reading Room on the first floor and the Agriculture Veterinary Medicine Library assistive technology workstation.
Equipment for Visual Disabilities:
- A CCTV is located in the Hodges Library Reading Room on the first floor.
- A 30X Magnifier is located in Room 245E, in Commons South. Ask at the Hodges Library Circulation Desk for access. The Hodges Library Circulation Desk is located on the second floor on the left, just inside the Melrose entrance.
Software for Learning Disabilities:
- Kurzweil 3000 10.04 is on all Commons computers and all OIT computers in the Hodges Library Reading Room on the first floor.
- Read & Write Gold 7.1 is on all Commons computers and laptops and all OIT computers in the Hodges Library Reading Room on the first floor.
Equipment for Hearing Disabilities:
A Video Relay Service (Internet Phone) is located in Room 245E, in Commons South. Ask at the Hodges Library Circulation Desk for access. The Hodges Library Circulation Desk is located on the second floor on the left, just inside the Melrose entrance.
Equipment for Mobility Disabilities:
- Several Adjustable workstations are available at the Agriculture Veterinary Medicine Library.
- A Trackball Mouse is available for check-out at the Information Desk in Commons North and at the main desk in the Agriculture Veterinary Medicine Library.
- Automatic Entrance Doors are in place at all of the UT Libraries.
- Wheelchair accessible restrooms are available in all of the UT Libraries.
Disability Services Information for Library Staff
Questions or comments?
Contact:
Donna Braquet
Disabilities Services Coordinator for UT Libraries
dbraquet@utk.edu
865-974-0016
Students may contact The Office of Disability Services for training or class support.