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Services for Persons with Disabilities

Special Notice: Several service points will be permenently closed at the end of the Spring semester. Services will be relocated as follows: Reference/Research Services will now be located in the Commons on the second floor. Ask for assistance at the Library & Information Referral Desk in the hall, next to the elevators. We will continue to provide access to the adaptive station, but it may be relocated. Please call 865-974-4171 or email (eref@utk.edu) us prior to your visit for the most up-to-date information.

The University of Tennessee Libraries is committed to providing access to library materials and services for all users and will make every effort to accommodate requests from library users with disabilities. If you need assistance or have questions/comments, please contact Donna Braquet, Disabilities Coordinator, at 865-974-0016 or dbraquet@utk.edu.

Students, faculty and staff registered through the Office of Disability Services are eligible for library services including the retrieval of materials from the stacks and assistance with photocopying.

Guest patrons may ask for assistance at the Circulation Desk on the second floor, near the Melrose Entrance.

Services and Access at Hodges Library

Services and Access at AgVetMed Library

Services and Access at the Music Library

Equipment and Software by Location

Equipment and Software by Type


Services and Access at Hodges Library

Retrieving Materials and Photocopying
Requests can be made three different ways:
- In person: Bring a list of items to be pulled or photocopied to the Circulation Desk at the Melrose entrance on the second floor of Hodges Library.
- By Telephone: Call Library Express at 974-0021
- Via e-mail: express@lib.utk.edu

UT Students, Faculty and Staff registered with the Office of Disabilities Services receive photocopying and reformatting services at no charge.

Call numbers must be provided for all items. If you need help determining call numbers, contact the Reference Department by e-mail at eref@utk.edu, telephone 865-974-4171, or in person at the reference desk on the first floor of Hodges Library.

Requests will be filled within 24 hours, Monday through Friday. On weekends and evenings, please request assistance at the main Circulation desk on the second floor of Hodges Library. Circulation personnel will retrieve materials and assist with photocopying as staffing allows. All telephone requests and lengthy lists will be completed during weekday operating hours.

Undergraduates must pick up materials at the Circulation Desk located on the second floor of Hodges Library. Faculty and graduate students may have materials delivered to campus offices or electronically. As always, staff in other departments and branch libraries will provide point of use assistance in their respective locations whenever possible.

Research Assistance at Hodges Library
Research librarians are available to answer your questions and assist in finding information sources. We can be contacted several ways:
- In person: Visit the Library & Information desk on the second floor of Hodges Library or ask for assistance at any branch library
- By phone: Call 974-4171 or TDD 974-4180 or call any branch library
- Via chat or e-mail: eref@utk.edu

For in-depth research assistance, users are encouraged to make an appointment with a subject librarian and/or the Libraries' Disabilities Services Coordinator.

Parking
Six designated parking spaces are available in Staff Lot 12 located at the Melrose entrance of Hodges Library. Additionally, there are four designated parking spaces on Melrose Ave., which surround the Staff Lot 12 parking lot. When entering from the Melrose entrance, you will be on the second floor of Hodges Library.

Building Entrances
Both entrances are wheelchair accessible and have automatic doors:
The east entrance located at the corner of Volunteer Boulevard and Melrose Avenue opens onto the ground floor. Proceed through the library gates, and take the elevator immediately on your left to the first floor. Elevators to all other floors are located down the large marble hallway at the end of the galleria. If you need assistance, there is a staffed Circulation Desk on the ground floor to your left.

The west or Melrose Avenue entrance of Hodges Library opens onto the second floor. Elevators are down the hall and on your left. If you need assistance, the main Circulation Desk is located just inside the entrance on your left.

Physical Accessibility
Wheelchair accessible restrooms and water fountains are available on all floors.
All rooms, including restrooms are braille labeled.



Services and Access at the Agriculture-Veterinary Medicine Library

Services
The staff will retrieve materials from the stacks and assist in photocopying. Checkout privileges may be negotiated.

Location
The Agriculture-Veterinary Medicine Library is located on the UT Agriculture campus, just off Neyland Drive on the corner of River Drive and Joe Johnson Drive. It is in Room A113 of the Veterinary Teaching Hospital building.

Parking
Two designated parking spaces are in front of the library. Directly across from these parking spaces is a sloped access to the sidewalk. Once on the sidewalk, proceed to the right and enter the doorway with the sign Pendergrass Agriculture-Veterinary Medicine Library.

Building Entrances
The entrance is wheelchair accessible and has automatic doors.

Physical Accessibility
Wheelchair-accessible rest rooms are available.
A public telephone is available at desk height.


Services and Access at the Music Library

Services
The Music Library staff will provide additional services such as retrieving materials from the stacks or from Reference shelves and assisting with photocopying. Provisions will be made for exceptions to circulation policies when necessary, such as taking materials to adaptive equipment housed elsewhere.

Location
The George F. Devine Music Library is located on the third floor of the east wing of the Music Building.

Parking
Two designated parking spaces are available at the back of the building.

Building Entrances
The Music Building has two entrances leading to lobbies on the ground floor. Each lobby has glass doors both front and back. Use the lobby on the east side of the building towards the Art and Architecture Building. Once inside the glass doors, enter the double doors marked East Wing, and take the elevator on the right to the third floor.

Physical Accessibility
The Music Library houses a substantial collection in relatively small quarters. Except for the stacks aisles, there is room to maneuver a wheelchair to listening carrels, the photocopier, the Circulation desk, and the Reference room.


Equipment & Software by Location


Hodges Library Reading Room (formerly called the Reference Room:
1- Adjustable workstation
1- Trackball Mouse available for check out at the desk
1- CCTV (used to enlarge print materials)
1- PC Workstation with JAWS 7.0, Kurzweil 1000 10.0 & scanner, and Zoomtext 8.1
2- photocopiers with enlargement capabilities
1- pair of headphones available for check out at the desk

Commons North:
1- (temporarily unavailable) PC Workstation with Kurzweil 1000 10.0 and scanner
1- Video Relay Service (Internet Phone) [inside the gray tent]
Note: Read & Write Gold 7.1, Kurzweil 3000, and ZoomText are available on all computers and laptops in the Commons and these OIT labs

Agriculture-Veterinary Medicine Library
2- Photocopiers with enlargement capability
1- PC Workstation at seated level with JAWS 7.0, Kurzweil 1000 10.0 & scanner, and Zoomtext 8.1
Slide-tape projectors with built-in audiocassette players
Loaner laptops for use within the library

Music Library
Compact disc and audiocassette players
DVD and VHS players
Photocopier with enlargement capability


Equipment & Software by Type

Software for Visual Disabilities:
ZoomText 8.1 [Reading Room workstation, AgVetMed workstation, all OIT lab computers, all Commons computers]
JAWS 7.0 [Reading Room workstation, AgVetMed workstation]
Kurzweil 1000 10.0 [Reading Room workstation, AgVetMed workstation, Commons North - temporarily unavailable]

Equipment for Visual Disabilities:
CCTV [Reference Room]
Braille labeled rooms and restrooms [all UT Libraries]

Software for Learning Disabilities:
Kurzweil 3000 [Commons workstations]
Read & Write Gold 7.1 [Commons computers and laptops]

Equipment for Hearing Disabilities:
Video Relay Service (Internet Phone) [Commons North, inside the gray tent]

Equipment for Mobility Disabilities:
Adjustable workstations [Reference Room, AgVetMed]
Trackball Mouse [Reading Room, Commons South, AgVetMed]
Automatic Entrance Doors [Hodges, AgVetMed]
Wheelchair accessible restrooms [all UT Libraries]



Disability Services Information for Library Staff


Questions or comments?
Contact:
Donna Braquet
Disabilities Coordinator for UT Libraries
dbraquet@utk.edu
865-974-0016