Your computer is refreshed every four years. Faculty and Staff computers are replaced on this cycle. The refresh program is run by OIT through the university and not by the library. There are actually two programs and they usually run concurrently but sometimes only the staff or faculty program will run.  For more information on which programs are running check the OIT page: https://oit.utk.edu/hardware-software/upgrade

You can view the list of when you will be upgraded in this document on Sharepoint.

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Posted in: Computer Refresh